Joining ranks, businesses are developing a business plan that demonstrates the feasibility of administering and managing an outsourcing company.
Small and medium enterprises Our Competitive Advantage Our BPO Company is a business that has been established with the intention of offering outsourcing services that are value-added to all our customers.
We will offer our services in such a way as to allow us compete favorably against our competitors. We have therefore drafted strategies that would allow us have an edge over our competitors. We are located in a strategic location that is not only conspicuous but also allow all our employees and clients to easily access us.
Our location is one that is also quite cheap enabling us have low overheads that will have an impact on our rates.
We have a highly qualified management team that is not only highly experienced but is also aligned with our core values and objectives. Our management team are highly committed and dedicated and have the capability of bringing our business to the level we intend for it nationally.
All our core objectives are always being communicated and projected positively internally and externally.
We intend to source for and hire employees that are competent and qualified to handle all the responsibilities in our BPO Company. Our employees understand the industry that we are in and use the trends to ensure that we are able to achieve all our goals and objectives.
Finally, we will ensure that our employees are well paid and have the best welfare packages as compared to others in similar start-ups in the same industry.
We will ensure that our employees work in a safe and conducive environment. Our employees will also undergo continuous trainings that will further enhance their skills and also boost productivity for our company and boost the bottom line of our business and allow us grow. We intend to offer all our clients various services that will bring in this revenue to ensure the sustainability of our business.
We therefore intend to generate revenue for our BPO Company via offering the following services; Provision of customer care services to our clients Provision of other outsourcing services such as accounting and finance Consultancy services Trainings Sales Forecast The BPO industry is one that is regarded as saturated but regardless of this fact the industry is still has several services that has kept the industry stable and can allow for the influx of more businesses.
We are located in a strategic location here in Houston — Texas which has made it quite possible for us to be optimistic about the revenue we will generate from our BPO Company.
We are quite sure that the profits that we will generate from our business will sustain and allow us grow our business within a year of starting and running our operations. We conducted a thorough evaluation of the BPO industry here in the United States of America that would allow us carry out an accurate sales projection.
The analysis of the sales projections we conducted were gotten from data and information from similar start-ups that were not only based here in Houston — Texas but all over the United States of America as well.
We conducted the above sales projections based on several assumptions and information that were gotten from start-ups here in Texas and the United States of America. Some of the assumptions we used were that the economy would be stable enough and that there would not be an arrival of a major competitor.
It should however be noted that should there be a change in any of the assumptions, it would have a negative or positive impact on the projected figures. Marketing Strategy and Sales Strategy Every business no matter its level requires marketing in order to thrive and this is why we have set aside a budget for marketing our company.
The marketing strategies we would draft for our BPO Company are ones that would allow us penetrate the target market and gain a huge share. Before drafting our marketing strategies, we will conduct a thorough marketing survey using accurate data that will allow us understand our target market and create effective marketing strategies.
We will leverage on conventional and unconventional means of marketing our brand to all our existing and potential customers. These marketing strategies we will create will allow us have a marketing budget that we will channel to the right use. We intend to hire the services of a reputable marketing consultancy firm here in Texas who has the experience that would be needed to move our BPO Company to the level that we want it to be and also allow us effectively compete with our competitors.
The marketing consultancy firm we have engaged will help us draft the right strategies that would be of great benefit to our business and allow us generate the revenue that would boost our business.
We have also empowered our marketing executives to also draft the right strategies that should be in line with our corporate policies and goals. Therefore, the marketing strategies that we would adopt in generating revenue for Citotech BPO Company are; Ensure that we place adverts in local and national newspapers, magazines as well as on radio and television stations Empower our marketing executives to engage in direct marketing Formally introduce our BPO Company to organizations and other stakeholders in the industry as well as in the United States of America Throw an opening party that will generate interest and create awareness for our BPO Company Ensure that our business is listed in online and offline directories Use social media platforms such as Facebook, Twitter and Google Plus in order to market our BPO Company BPO Company Business Plan — Publicity and Advertising Strategy Once a business has been set up, it is important that the business is promoted vigorously.
Promoting a business is very important as this is the way that not only awareness is created for the business but also revenue is generated from the exposure as well.
The BPO industry which is already termed as a saturated market, will require intense publicity if it intends to stand out from others and generate revenue.
To ensure that we create the right strategies for our BPO Company, we intend to hire the services of a reputable brand consulting company who have had several years of experience in branding companies in this industry and who would know what strategies would be right for our business and promote us positively to our clients.
We will ensure that the crafted strategies will be one that will not only communicate our brand but will also allow our brand stand out. We however will deploy the following strategy that will allow us determine what factors we would use in determining the right rates for our clients.
Some of the factors we would use are cost of leasing the facility, power costs, property taxes and what our nearby competitors are offering. However, since we are relatively new to the market, we intend to start off with lowering our rates for at least two months in order to increase awareness about our business and also attract the needed clients to our business.
Lowering our rates for the first two months will also allow us gain a sizeable share of our target market. After a careful study of our proposed discounted rates, we have found that even though our revenue might be low during this period, we would not be running at a loss in any way.Austin Kinetic outsourced computer support business plan company summary.
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Government outsourcing has become a big topic. Recurring budget crises at every level of government make outsourcing a frequently-debated solution. These seven examples will help you to understand why outsourcing is proposed, which services are likely to be outsourced, and .
Upon outsourcing the business, companies must realize the amount of time that it takes to develop the relationship. The BPO business plans includes the operational strategy, which is in the form of a contract and a time line.
Deloitte Recruitment Process Outsourcing (RPO’s) act as a company’s internal recruitment function for a portion, or all of the requirement. Deloitte manage the entire recruiting/hiring process from job profiling through the on-boarding of new employees.